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Terms And Conditions

Application and Account Details

If you use this publication and create an account, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use thesmart.pk only with involvement of a parent or guardian. The Smart reserves the right to refuse to supply any individual or company, to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion.

Mailing List

We may combine the information you give us with information from other companies and use it to improve and personalize our services, content and advertising. This may also be done on a reciprocal basis. And from time to time, we make portions of our customer list available to carefully screened companies so that they can contact you with offers and information by mail, telephone, email or otherwise. If you do not want your name and mailing details made available, no longer want to receive a thesmart.pk updates or wish to alert us to duplicate mailings, please call us on our helpline number or email info@thesmart.pk we are committed to respecting your privacy. An electronic copy of each order is held by theSmart but will not be accessible to you. All orders will be concluded in the English language. We may also contact you for market research purposes. You agree that we may use Personal information provided by you in order to conduct appropriate anti-fraud checks.

Delivery

Delivery is free on all orders over Rs. 5000 Standard delivery is charged at Rs. 200 and will be dispatched within 7-10 working days, subject to availability of the products you have ordered. Please allow extra days for local holidays, Pakistan national holidays, weekends and sale time. The Smart reserves the right to amend or change the free delivery offer at any time, but we promise to notify customers at least 14 days in advance.

Returns

Simply return any unused item within 7 days of receipt for a full refund of the price of the goods (provided it is in a new, unused condition). This approval period does not apply on sale items. You can return your items via your chosen method using the returns label on the reverse of your delivery note. Postage must be paid by the sender and will not be refunded by theSmart.

Any Problems

If you are dissatisfied in any way with your order or have a query relating to home delivery, please call 923111090308 . (Lines are open: 9am to 5pm) or email us at info@thesmart.pk.

Prices

The prices quoted are those ruling at the time of production. Due to circumstances beyond our control prices may have to be altered up or down, including any alterations to the rate of value added tax. If for this, or any other reason, an item is not acceptable, it may be returned providing it is sent back within 7 days and is in new, unused condition. Certain products cannot be returned. See section above, for details. All prices shown are cash prices in Pak Rupees. We reserve the right to accept or reject orders, to refuse applications or with prior written notice to close an account. Prices of goods displayed in and ordered through the Directory may differ from prices in store. We will request payment for the full amount on confirmation of your order.

Availability

All orders for products are subject to availability. In the event of supply difficulties we reserve the right to substitute items of equal quality and value. You will be notified of such substitutes when you place your order.

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